Privacy and Cookie Policy
Last Updated: 12/03/2026
The purpose of this notice is to inform you of the data that Firefly Childcare (“Firefly”, “we”, “us”, or “our”) will collect and use in connection with this website and associated social media platforms. It also explains why we do so, and your rights under data protection laws.
Firefly Childcare’s web pages are accessible through:
Firefly will actively seek to preserve the rights of those who share personal information (personal data) with us through these web pages (“the website”) and associated social media platforms (Facebook, Instagram, etc.).
We are not responsible for the content or privacy practices of any linked websites. Any external links to other websites are clearly identifiable as such.
We take our responsibilities under data protection law very seriously. Any personal data which we collect and which is held in electronic or paper form within Firefly’s systems and premises will be treated with the highest standards of confidentiality and security in accordance with Irish and European Data Protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act 2018.
If you have any questions or concerns regarding the processing of your personal data by Firefly Childcare, please contact us at:
Email: hello@fireflychildcare.ie
Phone: +353 87 996 3113
How Firefly Childcare Collects Your Data
The personal data that Firefly collects depends on our relationship with you.
Firefly does not collect any personal data on this website except for the information that you voluntarily provide through contacting us via email, telephone, or through completing an online enquiry form.
This personal data may include:
- Your name
- Email address
- Telephone number
- Postal address
- Information relating to childcare enquiries
- Any other personal data that you provide to Firefly in connection with your use of this website
When a visitor requests a page from Firefly’s website, our web server may automatically recognise that visitor’s domain name and the IP address used to access our site.
We use this technical information to analyse web traffic in order to improve the user experience and enhance our services. No attempt will be made by Firefly to identify individual visitors from this technical data.
Purpose of Processing
Whenever we request personal data through Firefly’s website, social media channels, or through a telephone enquiry, we will clearly indicate the purpose of our enquiry before obtaining any information.
We may collect personal data in order to:
- Respond to childcare enquiries
- Provide information about our childcare services
- Manage enrolments and waiting lists
- Communicate important information about our services
- Improve our website and services
If you volunteer personal data, for example through filling in an enquiry form, you may be asked to give your consent for Firefly to contact you regarding our services.
You may opt out of receiving marketing communications at any time by contacting us at:
Firefly will only process your personal data for the purpose for which it was provided and only to the extent necessary to provide the information or service requested.
Legal Basis for Processing
We process personal data based on the following legal grounds under GDPR:
- It is necessary for the legitimate interests of Firefly Childcare in operating and improving our services.
- It is necessary for compliance with our legal and regulatory obligations as a childcare provider.
- It is necessary for the performance of a contract, or to take steps prior to entering into a contract with you.
- Where applicable, consent where you have voluntarily provided your information.
Third Parties With Whom Firefly May Share Your Data
Your personal data is regarded as highly confidential.
Firefly will ensure that personal data is only accessed by those who need access to it for the purposes outlined above.
Your personal data may be shared where necessary with:
- IT service providers supporting our website and systems
- Professional advisors where required
- Government bodies where legally required (for example childcare subsidy schemes or regulatory compliance)
Firefly will not share personally identifiable information with any third party without your consent unless we are legally required to do so.
Firefly uses reasonable precautions to keep any information disclosed to us secure within our systems. However, we cannot guarantee the security of information transmitted over the internet.
Automated Decision-Making
Firefly Childcare does not use automated decision-making or profiling in relation to personal data.
How Long We Keep Your Data
Your personal data will not be stored longer than reasonably necessary for the purposes for which it was collected.
Different types of personal data may be held for different time periods depending on the purpose of the data.
Enquiry and marketing data may be retained for a period of up to 3 years in order to respond to queries or provide relevant service information.
Where Firefly is providing childcare services, certain information may be retained for longer periods in order to comply with regulatory and legal obligations.
Your Data Protection Rights
Under GDPR, you have a number of important rights in relation to your personal data.
These include the right to:
- Request access to personal data held about you
- Request correction of inaccurate or incomplete data
- Request deletion of personal data in certain circumstances
- Restrict the processing of your data
- Object to the processing of your data
- Withdraw consent where processing is based on consent
- Request data portability
- Lodge a complaint with the Data Protection Commission
If you wish to exercise any of these rights, please contact:
We will respond to your request as soon as possible and normally within one month.
Questions or Complaints
If you have any questions or concerns regarding the processing of your personal data, please contact:
Firefly Childcare
Email: hello@fireflychildcare.ie
You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland.
Website:
https://www.dataprotection.ie
Use of Cookies
A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer or mobile device.
Cookies do not impact your system but help identify which areas of Firefly’s website you have visited. They allow us to improve the functionality and performance of our website.
Cookies may be used for:
- Website functionality
- Website traffic analysis
- Improving the user experience
You can choose whether to accept cookies by changing the settings of your browser. For example, you may configure your browser to refuse cookies or notify you when cookies are being sent.
Please note that disabling cookies may affect the functionality of certain features on our website.
Updates to This Policy
Firefly Childcare takes its data protection responsibilities seriously and regularly reviews its policies and procedures to ensure personal data is protected.
We reserve the right to update this Privacy Policy at any time to reflect changes in legal requirements, website functionality, or business operations.
Any updates will be posted on this page.
Last Updated: 12/03/2026